What is it?
After a user completes the first page of a form that requires login, the information for that user access is used to create an incomplete receipt. Information is recorded as the user submits form pages. If the user abandons the form before completion the user will be able to re-access that form in order to complete their submission.
How to Access
Navigate to Form > Form List
Click the Receipts link under the form you wish to view receipts for.
Select Incomplete Receipts from the dropdown at the top of the page. Here you'll see a list of incomplete receipts submitted through this form.
Completing an Incomplete Receipt
While on the page above (Incomplete Receipts) click Complete This receipt to complete the receipt on behalf of the user
Access Point for Incomplete Receipt
You can determine the form access point for an incomplete receipt. To do so:
Navigate to Forms > Form List > Edit the form > Settings
Under Receipt Management Settings select the option that is appropriate for the form:
- Beginning of the form - users will have to fill out the entire form from the beginning when the form is re-accessed.
- The page at which the form was abandoned - then users will have the option to continue starting with the first page they did not complete.
When a user with an incomplete receipt logs into a form they will be presented with the option to continue filling out the form based on the selected Receipt Management Settings or start over from the beginning.