What is it?
We have 10 customizable newsletter templates available for you to view. Each of those templates can be downloaded here, and you can upload as many as you like to your Contact Center.
Uploading a Newsletter Template to Your Contact Center
First, begin by downloading the newsletter template you want to add to your Contact Center at the bottom of this article. That will open a text file, where you should copy ALL of the HTML code you see. As a shortcut, to make sure you have all text and symbols selected, use Control + A on a PC, or Command + A on a Mac. Next, right click and Copy the code.
In MemberClicks, navigate the Contact Center. You can do so by clicking on View next to a member group (from your Admin Home screen), then clicking Contact.
Once in the Contact Center, click on the HTML icon in the editor.
Right click and Paste all of the HTML code you copied from the downloaded text file, then click Update.
To save the message, click on Continue at the bottom of the Contact Center.
Click Save this message in the top righthand corner.
Give the message a name, select Groups you want to share it with, then save.
You can now edit this message by adding a Saved Messages icon to your Admin Home screen. Click here to learn about customizing the Admin Home.